Privacy Policy

XportScore respects your privacy and is committed to protecting personal and business information submitted through our website and assessment platform.

This Privacy Policy explains how we collect, use, store, process, disclose, and protect information provided by applicants, partners, visitors, and certificate holders.

We use information to:

• Process applications
• Conduct export-readiness assessments
• Review submitted documents
• Generate reports
• Issue certificates
• Maintain verification records
• Provide customer support
• Improve our services
• Prevent fraud and abuse
• Comply with legal obligations

We process information based on:

• User consent
• Performance of requested services
• Legitimate business interests
• Compliance with legal obligations

Where certificates are issued, limited information may be made publicly available through verification systems.

Public verification may include:

• Company name
• Product category
• Certificate status
• Readiness status
• Assessment date
• Certificate validity date
• Certificate ID

Detailed reports and confidential assessment materials are not publicly displayed.

If you consent to inclusion in a public registry, limited business information may be displayed.

Participation is voluntary and consent may be withdrawn, subject to verification requirements.

We do not sell personal information.

Information may be shared with:

• Internal assessment teams
• Senior reviewers
• Technology service providers
• Payment processors
• Legal and regulatory authorities where required

All disclosures are limited to legitimate operational purposes.

Because XportScore serves businesses globally, information may be processed or stored in jurisdictions outside your country.

By using our services, you consent to such transfers where legally permitted.

We retain information for as long as necessary to:

• Conduct assessments
• Maintain certificate records
• Support verification systems
• Meet legal obligations
• Resolve disputes

Records may be retained after certificate expiry where necessary for audit, verification, fraud prevention, or compliance purposes.

We implement reasonable technical and organizational measures to protect information from:

• Unauthorized access
• Disclosure
• Alteration
• Destruction
• Misuse

However, no electronic transmission or storage method can be guaranteed to be completely secure.

Subject to applicable law, you may request:

• Access to your information
• Correction of inaccurate information
• Deletion of eligible information
• Withdrawal of consent
• Restriction of processing
• Information regarding data use

Requests may be submitted to our privacy contact address.

Our website may use cookies and similar technologies for:

• Site functionality
• Analytics
• Security
• User experience improvements

Users may control cookies through browser settings.

Our website may contain links to third-party websites or services.

XportScore is not responsible for the privacy practices of external websites.

XportScore services are intended for businesses and professionals.

We do not knowingly collect personal information from individuals under the age of 18.

We may update this Privacy Policy periodically.

Updated versions will be published on the website with a revised effective date.

For privacy-related enquiries:

Email: support@xportscore.com

If a dedicated privacy contact is established, XportScore may update this section accordingly.