Terms & Conditions

Welcome to XportScore ("XportScore," "we," "our," or "us").

These Terms & Conditions govern your access to and use of the XportScore website, export-readiness assessment services, certificate verification platform, reports, certificates, and related services.

By accessing our website, submitting an application, uploading documents, making payment, or using any XportScore service, you agree to be bound by these Terms.

If you do not agree with these Terms, you should not use our services.

XportScore provides a private export-readiness assessment designed to evaluate a business's preparedness for export-facing activities.

The assessment is based on information, documents, declarations, and materials submitted by the applicant and reviewed under the XportScore assessment framework.

You may use XportScore only if:

• You are legally authorized to represent the business being assessed;
• The information submitted is accurate and lawful;
• You have authority to upload the documents provided.

We reserve the right to reject applications that do not meet eligibility requirements.

The assessment process may include:

1. Application submission
2. Payment confirmation
3. Document upload
4. Internal completeness review
5. Analyst assessment
6. Senior reviewer approval
7. Report and certificate issuance

Submission of an application does not guarantee issuance of a certificate.

XportScore reserves the right to request additional information at any stage.

You agree that:

• All information submitted is true and accurate.
• Documents uploaded belong to the applicant business or are lawfully authorized for submission.
• You will not submit forged, misleading, altered, or fraudulent information.
• You will promptly notify XportScore if submitted information becomes inaccurate.

Any false or misleading information may result in rejection, suspension, revocation, or cancellation of an assessment or certificate.

XportScore assessments are conducted using an internal export-readiness framework.

Scoring methodologies, weighting models, review procedures, and internal criteria are proprietary and may be modified without prior notice.

The final score issued by XportScore shall be considered final unless a review is approved by XportScore.

Successful assessments may receive:

• XportScore rating
• Readiness status
• Assessment report
• QR-verifiable certificate
• Certificate ID

Certificates are issued solely based on the information available at the time of assessment.

Certificate validity periods are determined by XportScore and stated on the issued certificate.

XportScore may provide public certificate verification services.

Public verification results may display:

• Company name
• Product category
• Certificate status
• Readiness band
• Assessment date
• Validity date
• Certificate ID

Confidential audit findings and detailed reports are not publicly disclosed.

XportScore reserves the right to revoke, suspend, invalidate, or place a certificate on hold if:

• False information was submitted;
• Material facts were omitted;
• Fraudulent documentation is identified;
• Misuse of the certificate occurs;
• Verification concerns arise after issuance.

Revocation decisions are made solely at XportScore's discretion.

Where applicants consent, limited information may be displayed in a public verification or registry system.

Participation in any public registry is voluntary.

Applicants may request removal from public listings subject to verification requirements.

Assessment fees are displayed on the website at the time of application.

Fees are payable in advance.

No assessment will commence until payment is successfully received.

Taxes, bank charges, currency conversion costs, and transaction fees remain the responsibility of the applicant.

Unless otherwise stated in a separate Refund Policy:

• Fees become non-refundable once analyst review has commenced.
• Administrative deductions may apply to approved refunds.
• Refund requests are evaluated on a case-by-case basis.

All content, methodologies, frameworks, branding, logos, reports, scoring models, website content, certificates, and related materials remain the exclusive property of XportScore.

No part may be copied, reproduced, distributed, sold, reverse-engineered, or commercially exploited without written permission.

To the fullest extent permitted by law, XportScore shall not be liable for:

• Export losses
• Missed business opportunities
• Buyer decisions
• Distributor decisions
• Loan or finance rejections
• Customs issues
• Product compliance failures
• Regulatory actions
• Commercial losses

Use of the assessment remains at the user's own risk.

XportScore does not guarantee:

• Export orders
• Buyer responses
• Distributor appointments
• Export approvals
• Bank funding
• Trade finance approvals
• Business success
• Market acceptance

The assessment is intended solely as a readiness indicator.

XportScore will treat submitted documents as confidential except:

• Where disclosure is legally required;
• For fraud prevention;
• For verification services authorized by the applicant;
• To service providers supporting assessment operations.

We may suspend or terminate access to our services at any time if these Terms are violated or if misuse is suspected.

These Terms shall be governed by the laws of the jurisdiction in which XportScore is registered.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.

We may update these Terms at any time.

Updated versions become effective upon publication on the website.

Continued use of the services constitutes acceptance of the revised Terms.

For questions regarding these Terms, contact:

support@xportscore.com